• RSO Supervisor

    Job Locations US-NY-Albany
    Internal Title
    Supervisor 2
    Requisition ID
    # of Openings
    Radiographer (RT)
  • Company Bio


    Applus+ is a global leader in the Testing, Inspection and Certification sector delivering non-destructive testing, inspection, engineering, and manpower services to the aerospace, power, and, oil and gas industries. We are a trusted partner who enhances the quality and safety of our clients’ assets and infrastructures while safeguarding their operations. We deliver this through our technical capabilities, innovative approach, and our motivated team who are committed to operational excellence.


    Applus+ has achieved a significant global presence and a leading position in its target markets and regions. As a result, our teams have expanded with 19,000 professionals across the world, attracting the very best talent in the industry.


    Together beyond standards.


    Equal Employment Opportunity/M/F/disability/protected veteran status.

    Position Purpose

    • The main function of the Supervisor 2 is to directly supervise and coordinate activities of crew sizes between 11 - 19 crews and act as the direct point of contact for the client. The Supervisor 2 is responsible for ensuring the safety, quality productivity and other related performance goals of the Office by motivating, directing and guiding the staff for assigned assignments in their facility/office location. The Supervisor will be responsible for managing daily operations, customer relations, and productivity of the office. This position is expected to be a “working Supervisor” who will be billable a significant percentage of the time.

    Duties and Responsibilities

    • Examine and inspect work progress, equipment, and job sites to verify safety and to ensure that specifications are met.
    • Responsible for providing the necessary leadership to plan, organize, assign tasks, direct, coordinate, and control the field operations to meet all client relationships within the field office.
    • Provide technical support for field operations on the following office /project personnel.
    • Ensure quality assurance operational objectives and policies are being met in and adhered to in compliance with company policies and procedures
    • Ensure operational safety performance, objectives, and policies are being met in and adhered to in compliance with company policies and procedures
    • Conduct site visits (as required) for safety audits, performance audits and client relations.
    • Conduct post project reviews to develop lessons learned with an emphasis on best practices and improvement points to apply to future projects.
    • Confer with managerial or technical personnel, other departments, or contractors to resolve problems or to coordinate activities.
    • Contact new and existing clients to discuss their needs, and to explain how these needs could be met by specific products and services.
    • Answer clients’ questions about products, availability, or technical support.
    • Must maintain a strong focus on cross functional teamwork with both internal and external stakeholders.
    • Ensures that employees are properly trained and that their skills are developed to satisfy the operational goals of the company to stay competitive, yet profitable.
    • Document and organize feedback from client interactions to identify opportunities for service delivery improvement and other technology and service opportunities.
    • Perform all other duties as assigned.

    Supervisory Responsibilities

    • Maintain staff by recruiting, selecting, orienting, and training employees in compliance with company policy.
    • Maintain and Foster a safe, secure, and legal work environment for all staff ensuring all company policies are being followed
    • Maintain staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results in partnership with human resources
    • Maintain and promote a positive attitude toward all direct employees, coworkers, and clients.
    • Supervise, coordinate, or schedule the activities of all direct employees.

    Knowledge and Skills

    • Must fully understand the requirements of Radiation Safety as per the NRC, federal, state, Applus RTD and other required regulations and policies.
    • Extensive knowledge of industry standards including:
      • Working knowledge of NDE methodologies in RT, MT, and PT, are required.
      • VT and CWI experience is preferrred.
    • Strong leadership, project supervision, analytical, problem solving skills and conflict resolution skills, ability to gain consensus through mediation/collaboration.
    • A sense of urgency, good attention to detail, and follow-thru
    • Demonstrates a systematic approach in carrying out assignments. Is very orderly and excels at cutting through confusion and turning chaos into order.
    • Shows willingness and aptitude to use own discretion in taking appropriate steps in finding solutions to problems; presents options and ideas to enhance current processes or procedures. Takes on additional responsibility when both big and small tasks need to be done.
    • Talking to others to convey information effectively
    • Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
    • Maintains a positive “can do” outlook, rebounds quickly from frustrations and unpleasantness, and maintains composure and friendly demeanor while dealing with stressful situations.
    • Strong computer skills, specifically MS Office suite of products
    • Ability to organize, prioritize, and perform multiple tasks with minimal supervision
    • Detail oriented with a dedication to the quality control and quality assurance process.
    • Ability to multi-task and properly execute multiple simultaneous assignments without sacrificing efficiency or quality of the work.
    • Communicate and deal with clients and other parties in person in such a manner as to benefit the professional reputation of the company
    • Ability to communicate and cooperate with diverse groups of people.
    • Demonstrated verbal and written communication skills including technical writing and presenting skills.
    • Firmly adheres to the values and ethics of Applus+. Exhibits honesty, discretion, and sound judgment.

    Education and Work Experience

    • High School Diploma or G.E.D. required.
    • Must have completed or have the ability to pass a 40 Hour Radiation Safety program.
    • Bachelor’s degree in related field or equivalent from an accredited university or college preferred.
    • Previous experience or in depth familiarity with the following:
      • Must have applicable NDTfield experience in RT, MT, and PT.
    • Minimum of 5 years of experience in related field/industry.

    Certificates and Licenses Required

    • Must have ability to successfully complete a corporate approved Radiation Safety Officer course.
    • Certification as an Inspector required in. Extensive practical experience required.
    • Must have the ability to meet the following company certification standards: Level II in RT, MT, and PT.
    • Must meet minimum company requirements to operate a company vehicle and be eligible for coverage under Company insurance program.

    Physical Activities and Requirements

    • The ability to quickly move your hand, your hand together with your arm, or your two hands to grasp, manipulate, or assemble objects.
    • The ability to work in confined spaces
    • The ability to see details at close range (within a few feet of the observer).
    • The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
    • The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
    • The ability to listen to and understand information and ideas presented through spoken words and sentences.
    • The ability to keep your hand and arm steady while moving your arm or while holding your arm and hand in one position.
    • The ability to use your abdominal and lower back muscles to support part of the body repeatedly or continuously over time without 'giving out' or fatiguing.
    • The ability to coordinate two or more limbs (for example, two arms, two legs, or one leg and one arm) while sitting, standing, or lying down. It does not involve performing the activities while the whole body is in motion.
    • The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
    • The ability to listen to and understand information and ideas presented through spoken words and sentences.
    • The ability to quickly and repeatedly adjust the controls of a machine/equipment or a vehicle to exact positions.
    • The ability to communicate information and ideas in speaking so others will understand.
    • The ability to read and understand information and ideas presented in writing.
    • The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
    • The ability to quickly respond (with the hand, finger, or foot) to a signal (sound, light, picture) when it appears.
    • The ability to judge which of several objects is closer or farther away from you, or to judge the distance between you and an object.
    • The ability to exert maximum muscle force to lift, push, pull, or carry objects.
    • Climbing: Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.
    • Balancing: Maintaining the body equilibrium to prevent falling when walking, standing or crouching on narrow, slippery, or erratically moving surfaces. This factor is important if the amount and kind of balancing exceeds that needed for ordinary locomotion and maintenance of body equilibrium.
    • Stooping: Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full use of the lower extremities and back muscles.
    • Kneeling: Bending legs at knee to come to a rest on knee or knees.
    • Crouching: Bending the body downward and forward by bending leg and spine
    • Crawling: Moving about on hands and knees or hands and feet
    • Reaching: Extending hand(s) and arm(s) in any direction
    • Standing: Remaining upright on the feet, particularly for sustained periods of time
    • Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
    • Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward, or outward.
    • Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
    • Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.
    • Dexterity: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.
    • Grasping: Applying pressure to an object with the fingers and palm.
    • Feeling: Perceiving attributes of objects, such as size, shape, temperature or texture by touching with skin, particularly that of fingertips.
    • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly.
    • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound.
    • Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
    • In compliance with American with Disabilities Act (ADA), Applus+ will make reasonable accommodations that are appropriate and consistent within our legal obligations.

    Working Conditions

    • The physical environment requires the employee to work both inside and outside in heat/cold, wet/humid, and dry/arid conditions in temperature extremes and inclement weather. Frequently required to use personal protective equipment to prevent exposure to hazardous materials and working environment
    • May occasionally walk on slippery or uneven surfaces
    • The noise level in the work environment is frequently loud when working on project site.
    • Overtime required during the week and weekend with work volume
    • Ability to travel when required, nationally, up to 25% of the time.


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