Administrative Assistant

Job Locations US-WA-Richland
Internal Title
Administrative Assistant
Requisition ID
# of Openings

Company Bio


Applus+ is a global leader in the Testing, Inspection and Certification sector delivering non-destructive testing, inspection, engineering, and manpower services to the aerospace, power, and, oil and gas industries. We are a trusted partner who enhances the quality and safety of our clients’ assets and infrastructures while safeguarding their operations. We deliver this through our technical capabilities, innovative approach, and our motivated team who are committed to operational excellence.


Applus+ has achieved a significant global presence and a leading position in its target markets and regions. As a result, our teams have expanded with 19,000 professionals across the world, attracting the very best talent in the industry.


Together beyond standards.


Equal Employment Opportunity/M/F/disability/protected veteran status.

Position Purpose

  • This position is responsible for providing administrative support to the Operations Manager and answering employee inquiries regarding established policies and procedures.

Duties and Responsibilities

  • Transmit information or documents to customers, using computer, mail, or facsimile machine.  
  • Perform administrative support tasks such as proofreading, transcribing handwritten information, and operating calculators or computers to work with pay records, invoices, balance sheets and other documents.
  • Locate and monitor discrepancies with reporting, using computers and a variety of automated systems.
  • Conduct account research and analysis concerning reports.
  • Interact with internal customers to resolve outstanding issues.
  • File copies of orders received, or post tickets in appropriate system
  • File and maintain records.
  • Process and prepare memos, correspondence, or other documents.
  • Organize and work with detailed office or warehouse records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled.
  • Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.
  • Maintain a strong customer service focus.
  • Update operational records using computer terminals.
  • Inform customers by mail or telephone of additional steps they need to take to obtain data.
  • Stock counters with adequate supplies of forms, film, licenses, and other required materials.
  • Attend meetings to record minutes.
  • Perform other duties as assigned.

Supervisory Responsibilities

  • NA

Knowledge and Skills

  • Able to maintain confidentiality.
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Commands knowledge of principles and practices of human resources administration, shows initiative and focuses people’s attention on matters before they become urgent.
  • Have the ability to establish and maintain effective and professional relationships with other management staff, employees, and the general public.
  • Highly proficient using MS Office Suite and other software applications.
  • Must demonstrate superior oral and written communication skills and excel in relating with others.
  • Must be able to perform in a fast paced environment with ability to multi-task and change priorities.
  • Ability to operate office machines and personal computer equipment.
  • Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
  • Understanding written sentences and paragraphs in work related documents.
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Talking to others to convey information effectively.
  • Communicating effectively in writing as appropriate for the needs of the audience.
  • Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Monitoring/Assessing performance of yourself, to make improvements or take corrective action.
  • Actively looking for ways to help people.
  • Being aware of others' reactions and understanding why they react as they do.
  • Managing one's own time.
  • Ability to organize, prioritize, and perform multiple tasks with minimal supervision
  • Strong computer skills, to include, but not limited to; document creation, Power Point presentations, letter correspondence, memos, spreadsheets,
  • Microsoft Office; Word, Excel and Outlook.
  • Firmly adheres to the values and ethics of Applus+.  Exhibits honesty, discretion, and sound judgment.

Education and Work Experience

  • High School and Diploma or Equivalent.
  • Minimum 2 years work experience in office environment.Strong Computer Skills Required.
  • Developing specific goals and plans to prioritize, organize, and accomplish your work.
  • Any equivalent combination of experience and training that provides the required knowledge, skills, and abilities.

Certificates and Licenses Required

  • NA

Physical Activities and Requirements

  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
  • The ability to read and understand information and ideas presented in writing.
  • The ability to communicate information and ideas in writing so others will understand.
  • The ability to choose the right mathematical methods or formulas to solve a problem.
  • The ability to see details at close range (within a few feet of the observer).
  • The ability to communicate information and ideas in speaking so others will understand.
  • The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
  • The ability to add, subtract, multiply, or divide quickly and correctly.
  • The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
  • The ability to identify and understand the speech of another person.
  • Reaching: Extending hand(s) and arm(s) in any direction
  • Standing: Remaining upright on the feet, particularly for sustained periods of time
  • Walking: Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another
  • Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to-position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles
  • Dexterity: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling
  • Grasping: Applying pressure to an object with the fingers and palm
  • Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly
  • Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction, and having the ability to receive detailed information through oral communication, and making fine discriminations in sound
  • Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
  • Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.
  • Sedentary work involves sitting most of the time.
  • Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
  • The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication of parts at distances close to the eyes.
  • The worker is subject to inside environmental conditions: Protection from weather conditions but not necessarily from temperature changes
  • In compliance with American with Disabilities Act (ADA), Applus+ will make reasonable accommodations that are appropriate and consistent within our legal obligations.

Working Conditions

  • The physical environment requires the employee to work inside an office environment, protected from weather conditions but not necessarily from temperature changes
  • The noise level in the work environment is usually quiet to moderate.
  • Overtime may be required during the week and weekend dependent on work volume and/or business needs.


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