Applus+

Regional Operations Manager

US-VA-Hampton
Internal Title
Regional Operations Manager
Requisition ID
2017-1674
# of Openings
1
Category
Operations

Company Bio

XRAY-Industries_standard_CMYK

X-Ray Industries, an Applus+ company, is a well-established non-destructive testing service provider in the Aerospace industry. With over 75 years of experience, X-Ray Industries is the oldest, most-established NDT provider, offering a broad range of testing and inspection capabilities.

Position Purpose

  • Directs, coordinates and has responsibility for all activities within their business unit, provides the leadership and supervision consistent with company strategic initiatives and core values. Conduct analysis of management and operational needs. Assist senior management in developing, interpreting, and implementing company policies and procedures for performing company functions.

Duties and Responsibilities

  • Responsible for Profit and Loss (P&L) performance of assigned operation.
  • Leads strategic planning process for the business unit. 
  • Prepares the quarterly operating budget.
  • Manages business operations utilizing the Company’s business metrics.
  • Responsible for recruitment, selection, evaluation and retention of staff. Utilizing XRI’s targeted selection procedure, Performance Management Process, and Guiding Principles.
  • Analyzes and maintains the optimum level of skill and mix of employees.
  • Responsible for building and maintaining customer relationships.
  • Responsible for building and maintaining employee morale.
  • Develop and promote quality & safety policies and procedures.
  • Reviews production and operating reports to ensure efficient operations. 
  • Makes recommendations for purchases, modifications, renovations of plant and equipment to the President of X-Ray Industries for inclusion in the annual capital budget. 
  • Regularly reviews aged accounts receivable and follow up with delinquent customers.
  • Maintains information about financial status of customer and status of collection efforts and regularly communicates information to Operations Manager. 
  • Perform all other duties as assigned. 

Supervisory Responsibilities

  • Maintain staff by recruiting, selecting, orienting, and training employees. 
  • Maintain a safe, secure, and legal work environment for all staff ensuring all company policies are being followed.
  • Maintain staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results in partnership with human resources.

Knowledge and Skills

  • An understanding of nondestructive testing processes. 
  • Ability to build and maintain professional customer relationships.  
  • Accepts leadership responsibilities. 
  • Possess excellent communication skills to convey information to customers and colleagues effectively. 
  • Willing to work with others, collaborating and compromising where necessary; promptly share relevant information with others.
  • Knowledge of MS Office suite.  
  • Business management skills in; team development, project management, negotiating and finance.  
  • Customer service driven, detail orientated, professional, upbeat, energetic, takes initiative, dependable, takes pride in work. 
  • Firmly adheres to the values and ethics of X-Ray Industries. Exhibits honesty, discretion, and sound judgment.

Education and Work Experience

  • Bachelor Degree with related experience; or ten years related experience and/or training; or equivalent combination of education and experience. 
  • Must have excellent written and verbal communication skills and the ability to maintain confidentiality.

Certificates and Licenses Required

Not Applicable 

Physical Activities and Requirements

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. 
  • While performing the duties of this job, the employee is regularly required to stand, walk, sit, talk and hear. 
  • The employee is occasionally required to reach with hands and arms, and stoop, kneel or crouch.  The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move 50 pounds.  
  • Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  
  • Ability to write routine reports and correspondence.  
  • Ability to speak effectively before groups of customers or employees of organization.  
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  
  • Ability to compute amounts such as discounts, proportions, percentages, area, circumference and volume.  
  • Ability to apply concepts of basic algebra and geometry.  
  • Ability to draw and interpret bar graphs.   
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  
  • Ability to deal with problems involving several concrete variables in standardized situations.
  • In compliance with American with Disabilities Act (ADA), X- Ray Industries will make reasonable accommodations that are appropriate and consistent within our legal obligations.

Working Conditions

  • The physical environment requires the employee to work inside an office environment, protected from weather conditions but not necessarily from temperature changes.
  • While performing the duties of this job, the employee is frequently exposed to moving mechanical parts and fumes or airborne particles in the industrial environment.  
  • The employee is occasionally exposed to regulated materials and environments. 
  • The noise level in the work environment is usually quiet.

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